What items are returnable?
You can return your items within 14 days of receipt of your shipment.
They must be in original condition
For clothing, unwashed and unworn
In the original packaging with no damage or graffiti to the box / packaging
Must be as new in a full resellable condition
What items are NOT returnable?
If you have ordered one of these brands below please email firstname.lastname@example.org -
Are there any charges for return?
Original shipping charges are non-refundable
You are responsible for the charges of the return shipping
If you would like to return because you no longer want the product, your refund will be done minus £6.99 returns postage label.
If you feel there is an issue / faulty product please provide images / video's and explain the issues, we'll aim to try and resolve any issues before issuing a returns label, if we agree there is a issue you will not be charged for the returns label.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 3-5 working days.