Tonies Stories and Songs Octonauts - Kwazii

Same Day Dispatch

🚚 Same-Day Dispatch

Order before 2:30pm (Mon–Fri) and your order will be picked, packed, and dispatched the same day.

Orders placed after 2:30pm, on weekends, or bank holidays are dispatched the next working day.

📦 Standard Delivery – 2–3 Working Days

• £2.99 on orders under £50

• FREE on orders £50+

⚡ Next Day Delivery – 1 Working Day

• £3.99 on orders under £50

• £1.00 on orders £50+

• Order before 2:30pm

• Working days only

🔍 Good to Know

• Fully tracked delivery

• Dispatched from our UK warehouse

Warranty

Full Terms And Conditions Below

1) Scope & Duration

• Warranty period: 6 months from the purchase date on your receipt.
• Brand: Applies to For Your Little One-branded products only. Other manufacturers’ products are covered by their own warranties (see our Terms & Conditions for details).
• Original owner: This warranty is non-transferable and applies only to the first purchaser.
• Territory & use: Private/home use only. Commercial use (e.g., rental, nursery settings) is excluded.

2) What’s Covered

Manufacturing defects arising in normal use, including (as relevant to the product):

• Frames/chassis, joints and folding mechanisms
• Wheels/axles/adapters (manufacturing faults)
• Harness systems and buckles (manufacturing faults)
• Seams and stitching defects, zips, hook-and-loop fasteners
• Colour fastness defects that arise within normal care guidelines

Where a claim is approved, we’ll decide the appropriate remedy: repair, replacement of parts, product replacement with a similar item, or refund (at our discretion).

3) What’s Not Covered

• Normal wear and tear (e.g., tyres, scuffs, scratches, fabric pilling, general fading from sunlight)
• Accidental damage or damage from misuse, neglect, impact, liquids, sand, or weather exposure beyond normal use
• Incorrect assembly/installation, failure to follow the user guide, or improper maintenance/storage (including mould, rust, corrosion)
• Third-party/aftermarket parts or accessories and any damage they cause
• Unauthorised repairs or modifications
• Cosmetic damage that doesn’t affect function
• Transit/airline/courier damage (please claim with the carrier)
• Missing proof of purchase or removed/altered serial numbers/labels

4) How to Make a Claim

Email help@foryourlittleone.com with:

1. Order number/receipt (proof of purchase)

2. Photos or a short video clearly showing the fault and the full product

3. A brief description of what happened and when the issue started

We may ask for additional information, serial/ID labels, or for the item to be returned for inspection. Keep original packaging where possible. This is a return-to-base warranty; we’ll confirm the returns process once we review your claim.

5) Remedies & Limitations

• The warranty provides a right to repair first. If repair isn’t reasonable, we may offer a replacement part/product or a refund—at our discretion.
• If an exact colour/fabric/model is unavailable, we may provide a similar current equivalent.
• Any repair or replacement does not restart the original 6-month period.
• If we confirm the issue is not a manufacturing fault, we’ll return the item to you and can quote for a paid repair if available.

6) Your Statutory Rights

Nothing in this warranty affects your statutory rights (e.g., under the Consumer Rights Act 2015).

Need help?

Email help@foryourlittleone.com and we’ll guide you through next steps.